Terms of Service

1.1 In these Terms: 'Linillo', 'we', 'us' means the operator of the Linillo platform; 'Platform' means the Linillo website, dashboards, links, emails and related services; 'Company' means any business that creates an account, publishes a Role or receives an Introduction, together with its Affiliates; 'Affiliate' means any entity controlling, controlled by or under common control with the Company, including any group company, successor or assignee; 'Introducer' (also 'Peer' or 'Referrer') means an individual who submits an Introduction; 'Candidate' means an individual named in an Introduction or who applies through the Platform; 'Role' means a vacancy published on the Platform; 'Introduction' means the submission of a Candidate's identity to a Company through the Platform, by referral or by application; 'Introduction Date' means the date and time the Introduction is recorded by the Platform; 'Hire' has the meaning in clause 6.1; 'Hire Reward' means the amount published on a Role and payable on a Hire.

1.2 Headings are for convenience only. 'Including' means 'including without limitation'. References to a statute include any amendment or re-enactment of it.

2.1 Acceptance. By creating an account, publishing a Role, submitting or receiving an Introduction, or otherwise using the Platform, you agree to these Terms and our Privacy Policy. If you act for a business, you confirm you are authorised to bind it, and these Terms bind that business.

2.2 Business use. Companies use the Platform in the course of business and are not consumers. Introducers must be at least 18 years old.

2.3 Order of precedence. Any signed order form or written enterprise agreement prevails over these Terms to the extent of conflict. Purchase orders, supplier portals, procurement terms or other Company paperwork do not vary these Terms unless signed by an authorised Linillo signatory.

2.4 Changes. We may update these Terms. Material changes take effect 30 days after notice by email or on the Platform. Changes never reduce a Hire Reward on an Introduction already made. Continued use after the effective date is acceptance.

3.1 Linillo provides technology for routing, recording, confirming and settling introductions between Introducers, Candidates and Companies. Linillo is not an employer of any Candidate, does not make hiring decisions, and does not act as an employment agency or employment business for any Candidate.

3.2 Introducer statements about a Candidate, including relationship context and conviction level, are the Introducer's own representations. Linillo does not independently verify them and gives no warranty as to a Candidate's suitability, qualifications, right to work or conduct. Companies remain solely responsible for their own selection, vetting, right-to-work and employment checks.

4.1 No upfront fees. Publishing Roles, receiving Introductions and using the Platform carry no subscription, listing or per-introduction fee.

4.1A Platform Fee. On each Hire the Company shall pay Linillo a flat Platform Fee of £1,000 in addition to the Hire Reward. Linillo is not currently VAT registered, so no VAT is charged; if Linillo becomes VAT registered, VAT will be added at the prevailing rate. The Platform Fee is invoiced with the Hire Reward and is retained in full by Linillo; it never reduces the Introducer's share.

4.2 Hire Reward. The Company sets the Hire Reward on each Role as (a) a fixed cash amount, (b) a percentage of the Candidate's first-year base salary, or (c) for fixed-term or contract Roles, a percentage of the stated total contract value. Where salary at Hire is not confirmed, the maximum advertised salary applies. Linillo's published minimum reward applies.

4.3 Reward fixed at Introduction. The Hire Reward payable is the reward published on the Role at the Introduction Date. Later reductions, pausing, closing or deleting the Role do not reduce it.

4.4 Allocation. Linillo pays the Introducer 50%, 75% or 95% of the Hire Reward for Identified, Direct and Verified Introductions respectively and retains the balance of the Hire Reward. The allocation never changes what the Company pays.

4.5 Introductions only. Linillo does not accept direct applications. Every Candidate presented to the Company through the Platform is an Introduction made by an Introducer. Any direct application received under earlier terms is charged as set out in those terms.

4.6 Historical charges. Charges incurred under earlier pricing (including subscriptions, introduction fees and boosts) are reconciled under the terms in force when incurred.

5.1 Platform Introduction. Where a Candidate has been introduced to a Company through the Platform and the Company Hires that Candidate during the Protection Period, the Introduction is treated as the effective cause of the Hire and the Hire Reward is payable, unless the Company has validly declined the Introduction under clause 5.2.

5.2 Active Pipeline Exemption. A Company may decline an Introduction on the Platform within 7 business days of the Introduction Date if, and only if, the Candidate was already in the Company's active recruitment pipeline within the 6 months before the Introduction Date. An active recruitment pipeline means only: (a) a formal, dated application submitted directly by the Candidate to the Company for an open role; or (b) substantive, two-way written communication between the Candidate and an authorised hiring representative of the Company about a potential role.

5.3 What does not count. For the avoidance of doubt, the following do not form an active recruitment pipeline: (a) passive records, archived CVs or profiles held in an ATS, CRM or other database; (b) speculative, unsolicited or one-way emails, InMails or messages that received no substantive reply from the Candidate; (c) CV scraping, profile indexing or third-party sourcing without documented engagement by the Candidate, including agency submissions made without the Candidate's consent; and (d) any contact begun on or after the Introduction Date.

5.3A Evidence and deemed acceptance. To decline, the Company must provide verifiable written evidence (such as a timestamped application record or a two-way correspondence thread) within the 7 business day window. If the Company does not decline with satisfactory evidence within that window, or contacts, interviews or progresses the Candidate following the Introduction, the Introduction is deemed irrevocably accepted. Linillo reviews contested declines impartially, tells both the Company and the Introducer the outcome within 10 business days with reasons, and holds any disputed amount until resolution. Either party may challenge the outcome under clause 5.7.

5.4 Protection Period. The Protection Period is 12 months from the Introduction Date for the introduced Role, and 6 months for any other role with the Company or an Affiliate, whether employed directly or engaged through a third party.

5.5 First Platform Introduction. Where the same Candidate is introduced to the same Company more than once through the Platform, the Hire Reward is attributed to the earliest valid Introduction recorded by the Platform. Later Introductions are shown as additional interest and carry no entitlement.

5.6 Records conclusive. Platform timestamps and logs are conclusive evidence of the Introduction, its date and its content, save for manifest error.

5.7 Disputes about attribution. If the Company or Introducer believes an Introduction was incorrectly attributed, accepted or declined, they may raise a dispute on the Platform within 30 days of the decision. Linillo acknowledges disputes within 2 business days, aims to resolve them within 15 business days, and holds any disputed Hire Reward until resolution.

6.1 Hire. A Hire occurs when a Candidate accepts an offer of, or starts, any employment or engagement with the Company or an Affiliate during the Protection Period, whichever is earlier.

6.2 Notification. The Company must record each Hire on the Platform within 14 days of offer acceptance, including start date and confirmed salary or contract value, and keep Introduction stages accurate.

6.3 Unreported Hires. If a Hire is not reported, the Hire Reward becomes immediately payable once Linillo becomes aware of it, calculated on the higher of the confirmed or maximum advertised salary, together with interest from the date it should have been reported.

6.4 Verification and audit. On reasonable request, the Company will confirm in writing whether any introduced Candidate has been engaged by it or any Affiliate, and provide reasonable supporting evidence. Linillo may use public professional profiles and other lawful sources to verify Hires.

6.5 Concealed Hires. Where a Hire during the Protection Period is concealed, misreported, delayed to avoid fees or arranged in breach of clause 8.2: (a) the Platform Fee and Hire Reward become immediately payable; (b) where remuneration details are withheld, Linillo may invoice on a reasonable market benchmark for the Role, which binds the Company unless shown to be manifestly wrong; (c) the Company shall pay an administrative surcharge of 25% of the total fees due, as a genuine pre-estimate of Linillo's investigation, reconciliation and administration costs; (d) the Company shall reimburse Linillo's legal and collection costs of enforcement in full; (e) interest under clause 7.3 runs from the Candidate's first day of engagement; and (f) Linillo may suspend or close the Company's account.

6.6 Payroll confirmation. Within 10 business days of a written request, the Company will provide a signed confirmation from an authorised HR or finance officer stating whether any named introduced Candidate is or has been employed or engaged by the Company or an Affiliate during the Protection Period, including start date and remuneration where engaged.

6.7 No rebates. Because the Hire Reward is paid on to the Introducer, no refund, rebate or replacement applies if a Candidate leaves, is dismissed or fails a probation period, unless agreed in a signed enterprise agreement. The Company is solely responsible for assessing suitability before making an offer.

6.8 No conversion fees. Once the Company has paid the Platform Fee and Hire Reward for a Hire, no further fee is payable to Linillo if that Candidate's engagement later changes, including conversion from contract, contingent or fixed-term work to permanent employment, extension or renewal, or a move to another role within the Company or an Affiliate.

7.1 Hire Rewards are invoiced monthly in arrears following the Hire. Invoices are payable within 14 days (or other terms stated on the invoice). Linillo is not currently VAT registered and no VAT is charged; should Linillo become VAT registered, VAT will be added to invoices at the prevailing rate.

7.2 Payment may not be withheld, delayed or set off for want of a purchase order, supplier onboarding or internal approval. PO numbers supplied are reference only.

7.3 Late amounts bear interest daily at 8% per year above the Bank of England base rate, together with fixed compensation, under the Late Payment of Commercial Debts (Interest) Act 1998. Linillo may suspend Roles and access while amounts are overdue and recover reasonable collection costs.

7.4 Introducer earnings become withdrawable only after the Company has paid the relevant invoice. Linillo does not advance payment and may hold, reduce or reverse earnings if an invoice is unpaid, disputed, refunded or tainted by fraud.

8.1 The Company must publish genuine, lawful vacancies; review Introductions promptly; not discriminate unlawfully; keep account details, billing contacts and team access accurate; and remain responsible for the acts of its team members and Affiliates.

8.2 Non-circumvention. The Company must not contact a Candidate or Introducer to arrange a Hire outside the Platform, encourage Candidates to withdraw and reapply through another channel, or use Introduction data for any purpose other than considering the Candidate for employment.

8.3 Anti-bribery. Each party shall comply with the Bribery Act 2010. The Company warrants that none of its personnel will solicit or accept any payment, share of a Hire Reward or other benefit from an Introducer or Candidate in connection with an Introduction, and the Company will notify Linillo promptly of any such arrangement it becomes aware of.

10.1 Linillo may maintain trust and reliability scores derived from Platform behaviour (such as responsiveness, accuracy and outcomes) and use them to order, limit or restrict visibility and access. Conviction levels selected by Introducers are recorded as information only and do not affect Hire Rewards.

11.1 Each party complies with UK GDPR and the Data Protection Act 2018. The Introducer, Linillo and the Company each act as independent controllers of Candidate data they process. The Company will use Candidate data only to assess the Candidate for employment and will delete it when no longer needed. Our Privacy Policy explains how Linillo processes personal data.

11.2 Data Sharing Schedule. The sharing of Candidate personal data between Linillo and the Company is governed by the Data Sharing Schedule below, which forms part of these Terms.

11.3 Each party keeps confidential the other's non-public information, including pricing, Introductions and Candidate data, except as required by law.

12.1 Linillo owns the Platform and all rights in it, including aggregated and de-identified data derived from its use. The Company grants Linillo a licence to display its name, logo and Role content on the Platform and in sharing links. Users must not scrape, reverse engineer, resell or interfere with the Platform or misuse others' data.

13.1 The Platform is provided 'as is'. To the extent permitted by law, all implied warranties are excluded.

13.2 Nothing limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot lawfully be limited, nor the Company's obligation to pay Hire Rewards, fees and interest.

13.3 Subject to 13.2, neither party is liable for loss of profits, revenue, goodwill or data, or any indirect or consequential loss; and Linillo's total liability in any 12-month period is limited to the platform fees it retained from the claimant in that period.

13.4 The Company indemnifies Linillo against claims arising from its employment decisions, its unlawful use of Candidate data, or its breach of clauses 5, 6 or 8.

14.1 Either party may close an account at any time. Linillo may suspend or terminate access immediately for non-payment, fraud, misuse or material breach, including repeated quality violations.

14.2 Clauses 4 to 8, 11, 13 and 15 and Schedule 1, and all Hire Rewards and Protection Periods arising from Introductions made before closure, survive termination.

15.1 Disputes. Parties will first try to resolve disputes in good faith within 30 days of written notice to legal@linillo.com. Linillo may mediate attribution and payment questions between users but not employment matters.

15.2 Neither party is liable for delay caused by events beyond its reasonable control. Linillo may assign these Terms; the Company may not without consent. If any provision is unenforceable, the rest continues. No failure to enforce is a waiver. No third party has rights under the Contracts (Rights of Third Parties) Act 1999, except that Introducers may enforce clauses 4.3 and 5.

15.3 Governing law. These Terms and any non-contractual dispute are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

S1.1 Roles. Linillo and the Company each act as an independent controller of Candidate personal data shared through the Platform. Neither acts as the other's processor.

S1.2 Purpose limitation. The Company will process Candidate data solely to assess the Candidate for employment or engagement and to administer any resulting Hire. It must not use Candidate data for marketing, talent-pool building unrelated to the Role, resale, profiling for unrelated purposes, or training of any automated or AI system.

S1.3 Lawful basis and transparency. Linillo provides Candidates with the information required by Article 14 UK GDPR, including the source of their data, and enables them to object or request erasure. The Company is responsible for its own transparency obligations once it contacts the Candidate.

S1.4 Retention. Unless the Candidate is hired or consents to longer retention, the Company will delete or irreversibly anonymise Candidate data within 12 months of the Introduction Date, save where retention is required by law or for the defence of legal claims.

S1.5 Security. Each party will maintain appropriate technical and organisational measures under Article 32 UK GDPR, restrict access to personnel who need it, and ensure those personnel are bound by confidentiality.

S1.6 Personal data breaches. Each party will notify the other without undue delay, and in any event within 48 hours of becoming aware, of any personal data breach affecting shared Candidate data, and will cooperate in investigation, mitigation and any notification to the ICO or data subjects.

S1.7 Data subject requests. Each party handles requests addressed to it. Where a request concerns data held by the other, the receiving party will forward it within 5 business days and provide reasonable assistance. Erasure requests made through the Platform will be passed to the Company, which will comply unless it has an independent lawful basis to retain the data.

S1.8 International transfers. Neither party will transfer shared Candidate data outside the UK unless the transfer is covered by UK adequacy regulations or appropriate safeguards such as the International Data Transfer Agreement or UK Addendum to the EU Standard Contractual Clauses.

S1.9 Sub-processors. Linillo uses service providers for hosting and database infrastructure, payments (Stripe) and email delivery (Postmark). An up-to-date list is available on request from privacy@linillo.com.